the best western was a great find after a long drive. the front desk staff, especially maria campbell, were super friendly and recommended some tasty nearby restaurants. our room was clean and spacious, with a nice view of the pool. the breakfast spread was impressive, offering plenty of healthy options.

can recommend

Best choice for travelers like us

The breakfast was seriously one of the best I've ever had at a hotel! ! I mean, they had all the right stuff—like make-your-own waffles, bacon, and who can forget the warm cookies in the afternoon? That was a pleasant surprise.

It wasn’t exactly pocket change, but more than acceptable given the service and amenities.

After a long drive, I found the Best Western in Chelmsford. The front desk staff were super friendly, especially Maria Campbell. She gave me great suggestions for nearby restaurants and made me feel welcome. My room was clean, spacious, and had a nice view of the pool area. The breakfast spread blew me away—such a variety of choices, including lots of healthy options. However, I noticed that there could be more comfortable seating in the common areas. The lobby had a beautiful decoration, and the staff remained friendly throughout my stay, making it a pleasant experience. The bed was comfortable, and I enjoyed the hot shower. Overall, it was a solid stay with just a couple of minor things to improve on.

Location spot-on for travelers venturing between eastern and western Massachusetts, conveniently situated north of Boston. Cleanliness typical of the brand, ensuring the basics are up to snuff.

The third floor had a musty odor that clung to everything, with damp floors leaving my socks black. Encountered a bizarre elevator behavior, stopping at random floors, and while the laundry was operational, I was told otherwise initially. Disappointing state of the shower and bathroom fixtures—they felt neglected, leaving a subjective sense of uncleanliness. If you're not a coffee drinker, the lack of tea pods in the room can be a letdown.

The Best Western in Chelmsford provides a clean, spacious room that is well-equipped for business travelers. The staff was efficient in meeting my needs, especially regarding setting up my presentation equipment. The breakfast selection was impressive, featuring a variety of hot and cold options, including freshly baked pastries and organic juices.

Limited options for outdoor seating.

I stopped here during a tough time, and Maria at the front desk went above and beyond to make sure I had a room for the weekend. The pool and fitness center were great for some well-needed relaxation. The breakfast could use a few more options, but overall, it was a lovely stay! 😊

I appreciated the beautifully decorated lobby and accessible common areas, making me feel comfortable during my stay. The friendly and attentive staff were incredibly helpful, which added to the warm atmosphere of the hotel.

More seating options in common areas would enhance comfort.

This place suits me perfectly, offering free Wi-Fi, a fitness center, and friendly 24-hour reception. The staff helped me with travel tips during my first stay. I’m coming back for a romantic escape!

Helpful staff made a tough day better

Though my visit stemmed from difficult circumstances, the warm assistance from Maria and the front desk staff lifted my spirits. Enjoy the free breakfast for a nice start!

The room was clean, but the common area needed more comfortable seating.

Clean rooms with friendly staff. Elevator could be much faster, though. Convenient location near skiing spots and the highway.